Delivery & Returns

*Free shipping for all orders over $120 within New Zealand and Australia. Orders below $120 are charged a flat delivery rate of $10 within New Zealand and $15 within Australia.

All deliveries require a signature upon delivery. Please ensure you choose a delivery address where someone will be available to sign for your order. We cannot deliver to PO Boxes or post offices.

Once your order is shipped you will receive a confirmation email which will include your tracking number. Orders will be dispatched within 2-3 business days.

New Zealand Delivery is within 3-7 business days once dispatched.

Australia Delivery is within 5-10 business days once dispatched.

International Not available at this stage.


If your product is faulty, if we’ve made a mistake, or if you are not satisfied for any reason, please contact our customer service team on NZ 09 636 4484 or Australia 1800 104 029 or email

Due to the nature of our products, we cannot exchange your item if you have changed your mind.

If you purchased the item from a retail store, please see their return policy and contact them directly.

If you make a mistake and order the wrong product please contact us immediately, quoting your order number.